Accessibility Statement

This service is built to conform to the Web Content Accessibility Guidelines 2.1 at level AA. That target is a design constraint rather than an afterthought: it shapes the colour palette, the focus styles, the heading structure and the way status is conveyed.

In particular, no information here is carried by colour alone. Opportunity scores, verification states and deadline urgency all have a text label as well as a colour, because a score band that is only a shade of green is not a score band to a substantial number of people.

Every interactive element is reachable and operable by keyboard, with a visible focus indicator. A skip link is the first thing a keyboard user reaches on every page.

Content is structured with real headings, lists and landmarks so that a screen reader can navigate it. Form controls have labels, and errors are announced rather than only shown.

The interface respects the reduced-motion setting in your operating system. Text can be resized to 200 percent without loss of content or function, and the layout reflows rather than requiring horizontal scrolling.

Automated testing runs against every change and catches roughly a third of accessibility defects. A full audit by people who use assistive technology has not yet been carried out, and until it has we cannot honestly claim conformance — only that we have built for it.

Documents attached to records come from public sources. Many are scanned images with no text layer, and we cannot make a county’s scanned notice readable by a screen reader. Where a source document is inaccessible, the record’s own summary and fields carry the substance in accessible form, and we will read a document to you on request.

Generated report PDFs are not yet tagged for accessibility. The same content is available as a web page, which is.

If any part of this service is unusable for you, tell us through the support form or by email and we will treat it as a defect rather than a request. Say what you were trying to do, what page you were on, and what assistive technology you use if any.

We aim to respond within two working days and to fix or offer a workable alternative. If a fix will take time, we will say so and say when.

If you need information that is locked behind an inaccessible document or interface, ask and we will supply it in another format at no cost. That applies whether or not you are a subscriber.

This document describes how the service currently operates. It has not yet been reviewed by counsel and must be before the service accepts live payments.