Subscription Terms
Billing, renewal, upgrades, downgrades and what happens on lapse.
Awaiting legal review. This document accurately describes how the service behaves, but it has not yet been reviewed by counsel. Production launch is blocked on that review.
Billing and renewal
Subscriptions are billed in advance, monthly or annually, and renew automatically until cancelled. Prices are shown before checkout and on your invoice.
Annual plans are charged as a single payment for twelve months of access.
Upgrades and downgrades
An upgrade takes effect immediately and is prorated: you pay the difference for the remainder of the current period.
A downgrade takes effect at the end of the period you have already paid for. You keep the higher tier until then.
Failed payments
If a payment fails, we retain your access while the card is retried and for three days afterwards, and email you a link to update your payment method.
After that window the account returns to the free tier. Saved opportunities, saved searches and notes are retained; paid features such as export and saved-search alerts stop.
Cancellation
Cancel at any time from the billing portal. Access continues to the end of the period you have paid for, then the account returns to the free tier.
This document describes how the service currently operates. It has not yet been reviewed by counsel and must be before the service accepts live payments.
Questions about this policy? Contact support, or submit a correction if something here is wrong.